Privacy Policy

Last updated: June 2026

Northwest Flying Inc. respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, request information, join our email list, submit a booking inquiry, or interact with us online.

This policy applies to Northwest Flying Inc, our website, online forms, booking and availability tools, email communications, and related digital services.

Who We Are

Northwest Flying Inc is a Canadian air charter and fly-in fishing outfitter based in Nestor Falls, Ontario.

For privacy questions, you can contact us at:

Northwest Flying Inc
Nestor Falls, Ontario, Canada
Phone: (800) 461 2126
Email: northwestflying@gmail.com

Information We Collect

We may collect personal information when you voluntarily provide it through our website, by phone, by email, at a sport show, through a booking form, or through another direct interaction with us.

This may include:

  • Your name
  • Email address
  • Phone number
  • Mailing address
  • Trip dates or preferred travel dates
  • Group size
  • Outpost cabin or fly-in camping preferences
  • Special trip planning details you choose to share
  • Deposit or payment status
  • Messages, questions, or requests you send to us
  • Email subscription preferences
  • Photos, videos, reviews, or testimonials you choose to share with us

We may also collect basic technical information when you use our website, such as browser type, device type, pages visited, approximate location, referral source, and other website analytics information.

How We Use Your Information

We use personal information to operate our business, answer your questions, and help you plan your trip.

We may use your information to:

  • Respond to inquiries
  • Confirm availability
  • Prepare or manage booking requests
  • Process deposits or payments through third-party payment providers
  • Send booking confirmations or trip-related updates
  • Send pre-trip and post-trip information
  • Provide packing, planning, and travel information
  • Manage email newsletter subscriptions
  • Follow up after sport shows or website inquiries
  • Improve our website, services, and guest experience
  • Share relevant fishing, lodge, safety, weather, or seasonal updates
  • Maintain business records
  • Meet legal, accounting, tax, or regulatory requirements

We do not sell your personal information.

Email Communications

If you join our email list, request a trip planning guide, scan a sport show QR code, submit a form, or otherwise ask to receive updates from us, we may send you email communications related to Northwest Flying, fly-in fishing trips, trip planning, availability, seasonal updates, guest stories, and related offers.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Even if you unsubscribe from marketing emails, we may still send necessary transactional or service-related messages, such as booking confirmations, payment notices, trip planning details, or responses to your direct inquiries.

Booking Requests and Payments

Our website may include availability calendars, booking request forms, deposit options, and related trip planning tools.

When you submit a booking request, we may collect information needed to review your request and communicate with you about the next steps. A request submitted through the website does not guarantee a confirmed booking until Northwest Flying has reviewed and accepted the booking and any required deposit or payment has been completed.

If online payments are available, payment information may be processed by third-party payment providers. We do not intentionally store full credit card numbers on our website. Payment providers have their own privacy and security practices, and we encourage you to review their policies.

Photos, Videos, Reviews, and Guest Stories

Northwest Flying may feature guest photos, videos, reviews, trip stories, or testimonials on our website, YouTube channel, social media pages, email updates, or other marketing materials.

We will only use guest-submitted photos, videos, names, reviews, or stories where we have permission, where the content has been publicly shared by the guest, or where it is otherwise appropriate for legitimate business purposes.

If you see a photo, video, review, or story involving you and would like it removed or changed, please contact us.

Website Analytics and Cookies

Our website may use cookies and similar technologies to understand how visitors use the site, improve performance, remember preferences, measure traffic, and support website security.

Cookies are small files stored on your device. You can adjust your browser settings to block or delete cookies, although some parts of the website may not work properly without them.

We may use analytics tools to understand general website activity, such as which pages are visited most often, how visitors find the site, and what content helps people plan their trips.

Embedded Content and Third-Party Services

Our website may include embedded content or links from third-party platforms, such as:

  • YouTube videos
  • Google Maps
  • Facebook or Instagram content
  • Online payment providers
  • Email marketing or CRM tools
  • Website hosting and security tools
  • Analytics tools

These third-party services may collect information according to their own privacy policies. Clicking a link or interacting with embedded content may take you to another website or platform that we do not control.

Sharing Your Information

We may share personal information only when reasonably necessary to operate our business, provide services, or meet legal obligations.

This may include sharing information with:

  • Website hosting and technology providers
  • Email and CRM service providers
  • Payment processors
  • Booking or calendar system providers
  • Professional advisors, such as accountants or legal advisors
  • Service providers who help us operate the website or business
  • Government, legal, or regulatory authorities where required by law

We do not sell personal information to third parties.

Storage and Protection of Personal Information

We take reasonable steps to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

These steps may include password-protected systems, restricted access, secure hosting, website security tools, and limiting access to personal information to people who need it for business purposes.

No online system can be guaranteed to be completely secure. If you believe your information has been misused or exposed, please contact us right away.

Retention of Information

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, managing bookings, maintaining business records, meeting legal or tax requirements, resolving disputes, and improving our services.

When personal information is no longer required, we will delete, anonymize, or securely store it according to our business and legal requirements.

Accessing or Correcting Your Information

You may request access to the personal information we hold about you. You may also ask us to correct information that is inaccurate or incomplete.

To make a request, contact us using the information listed above. We may need to verify your identity before providing access or making corrections.

Withdrawing Consent

Where we rely on your consent to collect, use, or share personal information, you may withdraw that consent at any time, subject to legal or contractual restrictions.

For example, you may unsubscribe from marketing emails at any time. However, withdrawing consent may affect our ability to provide certain services, respond to booking requests, or manage trip-related communications.

Visitors from Outside Canada

Many of our guests may visit from outside Canada. By using our website or submitting information to Northwest Flying, you understand that your information may be processed or stored in Canada or in other countries where our service providers operate.

Children’s Privacy

Our website is intended for adults planning trips, bookings, and related travel services. We do not knowingly collect personal information from children without the involvement of a parent or guardian.

If a parent or guardian believes a child has provided personal information to us, please contact us and we will take reasonable steps to review or remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or business practices.

The updated version will be posted on this page with a new “Last updated” date.

Contact Us

For questions about this Privacy Policy, your personal information, or how we handle privacy requests, please contact:

Northwest Flying Inc
Nestor Falls, Ontario, Canada
Phone: (800) 461 2126
Email: northwestflying@gmail.com